By accessing and using UrbanIQ's website and services, you agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and UrbanIQ regarding your use of our smart pet technology products and services.

If you disagree with any part of these terms, you may not access our services. We reserve the right to modify these terms at any time, and your continued use of our services following any changes constitutes your acceptance of the modified terms.

UrbanIQ provides innovative smart pet technology products and services designed to enhance the lives of pets and their owners. Our product offerings include smart feeders, pet cameras, interactive toys, and other connected devices.

All product descriptions, specifications, and prices are subject to change without notice. While we strive to provide accurate product information, we do not warrant that product descriptions or other content is accurate, complete, or current.

When creating an account with UrbanIQ, you must provide accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate our terms or policies, or if we suspect unauthorized or fraudulent use of our services.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using UrbanIQ products and services, you consent to the data practices described in our Privacy Policy.

We implement various security measures to maintain the safety of your personal information and ensure it is used only as described in our Privacy Policy.

All prices are listed in Canadian Dollars (CAD) unless otherwise specified. We accept major credit cards, debit cards, and other payment methods as indicated during checkout. Payment must be made through our approved payment methods.

We use secure payment processing services to protect your financial information. Your payment information is encrypted and handled according to industry standards.

We ship to addresses within Canada and select international locations. Orders are typically processed within 1-2 business days. Shipping times and costs vary based on location and selected shipping method.

Our return policy allows for returns within 30 days of purchase for unused products in original packaging. Defective items can be returned within 90 days of purchase for replacement or refund.

All content on the UrbanIQ website and mobile applications, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of UrbanIQ or its content suppliers.

This content is protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.